Lord Voldermort was no where to be found, but there were lots of wizards, muggles and even a few healthcare executives on the grounds of Epic Systems headquarters in Verona, WI this week, site of the annual Epic User Group meeting. World of Wizards was the theme for 2017, a nod to the Hogwarts-style buildings […]
Equipment breakdowns occur regularly in most hospitals. But the maintenance of these assets is often divided among multiple stakeholders within a hospital. Biomedical engineers may be responsible for keeping medical devices running, while IT staff has domain authority over most software and hardware. Responsibility for other assets, ranging from refrigerators to televisions in waiting rooms, […]
Resource planning for an Epic implementation is a tremendous undertaking and estimating the “right” number of Epic trainers required for organizational success is a common challenge. Epic Systems guides all of its customers on resource planning and their tools for gauging customer training needs are simple to use and provide a good baseline number as […]
Accenture's 2017 forecast for Digital Health envisions a brave new world of healthcare bots, virtual workers and a vast ecosystem of tech partnerships and platforms. If the future sounds a bit cold and impersonal, Accenture cautions that a "People First" approach to technology will be critical for healthcare organizations along their digital transformation journey. Brian Kalis, Managing Director, Accenture […]
If you are part of the Epic leadership team in your hospital or health system, then Epic UGM 2017 (Sept 25-28) should be on your calendar. Unlike the Epic XGM meetings, geared toward the analyst and trainer communities, the annual Epic UGM (Users’ Group Meeting) is designed for executives, directors, clinical staff and others with […]
Interest in digital innovation is growing with an increasing number of hospitals funding healthcare startups, developing patient-facing technologies, and hiring Chief Digital Officers. Improving patient experience is a key driver as hospitals build strategies to integrate electronic health record data with inputs from consumers that come from wearables and mobile apps. But the pace of […]
“Blockchain technology is going to revolutionize healthcare and the method in which every patient interacts.” That prediction, from technology consultant Peter Nichol in 2015, is far from being fully realized, but blockchain is gaining momentum among health IT thought leaders as a way to increase data security and interoperability while reducing costs. In finance, blockchain […]
While our country's Chief Executive finds Twitter a powerful and effective megaphone, healthcare IT executives appear less inclined to share their thoughts 140 characters at a time. Twitter has more than 300 million active users, many of whom are technology executives, but only a handful of top IT leaders in hospitals and health systems use the platform […]
Even if you love your work as a solo contributor to an IT team or project, you might still wonder if you are cut out for management. Perhaps you feel stuck in your current role and see managing others as a path to improve your pay and status within an organization. Or you might see […]
I’m a program director (PMP), so I tend to view most training activities through that lens. An EHR training program that will educate thousands of end users in a relatively short time frame requires a planning mindset and attention to small details. This is where some Training Directors can stumble. Many in training come out […]
Electronic Health Record (EHR) optimization and population health are high on the spending wish lists of Healthcare Information Technology executives, according to two new industry reports. Electronic Health Records have been implemented in over 95 percent of hospitals, according to the Office of the National Coordinator of Health IT. But analysis from KPMG finds healthcare […]
It’s a paradox of EHR training: healthcare providers—those who will arguably use the system the most—often have the least amount of time to learn the system in advance of Go-Live. Of course, everyone in a hospital is busy, but those giving care—physicians, PAs, NPs and other clinicians—are especially busy. Their schedules can be unorthodox (i.e., […]