As a training specialist with over 20 Cerner Go-Lives under my belt, I have worked with thousands of individuals in healthcare organizations to ensure they were trained and ready to transition to a new electronic health records solution. And not surprisingly, I have encountered some reluctant students over the years. Some healthcare professionals claim to […]
The pressures of the COVID-19 pandemic are shining a light on the central importance of the lab to the clinical goals of a hospital or health system. COVID-specific challenges for hospital lab professionals range from new billing and documentation requirements to the setup and configuration of drive-through test facilities. These challenges are also highlighting the […]
Legacy systems are a challenge for all companies, especially those who grow through acquisition or need to focus on immediate profitability after a merger. Modernizing and consolidating systems is often left out of acquisition timelines. Unfortunately, this often leaves IT with a patchwork of legacy systems to manage and a lack of partnership between IT […]
One of the biggest challenges for health systems as their workforces return to the hospital and practice setting – whether it’s due to the end of self-quarantine or the easing of a work-at-home policy – is minimizing the number of shared touchpoints that employees have. Organizations are trying to do everything they can to reduce […]
If you’ve been employed at a hospital or health system during the past decade, chances are you’ve worked with or at least encountered an outside consultant or consulting team. Maybe you saw us roaming the halls or hunched over our laptops in conference rooms. Maybe we shadowed your day-to-day work to see what you do. […]
As hospitals continue to reschedule the backlog of elective surgeries cancelled due to COVID-19, guidelines and best practices continue to evolve. Increasing urgency due to the cumulative effect of delays on patient health and hospital revenues has pushed hospitals to quickly implement new workflows using the best information available. Whether your organization is in the […]
“Why do I have to add the vitals to my note if I already documented them?” “I ordered and documented a procedure; why doesn’t the system know the charge?” As an Epic builder, I hear a lot of complaints, like those above, from providers who want to know why so much data entry is required […]
Employee safety, always a top priority for healthcare organizations, has become even more important as workplaces around the country have begun to reopen and shift from COVID-19 response to recovery. According to an April survey of 305 U.S.-based CFOs by PwC, 22 percent of businesses plan to incorporate contact tracing into their Return to Work […]
Kronos users in healthcare have a lot to think about right now, from contact tracing to employee attestation to keeping terminals sanitized. However, there’s another concern that should be top of mind for many customers on Workforce Central: Flash. No, we’re not talking about the comic book hero. In IT circles, Flash is a decades-old […]
Healthcare IT Leaders is honored to announce its advancement to Nuvolo Elite Partner Status, a recognition of advanced implementation expertise and go-to-market maturity in support of the Nuvolo solution. Nuvolo’s cloud-based Enterprise Asset Management and Workforce Management software, built on the ServiceNow (NOW) platform, is transforming full-lifecycle facilities and service management for healthcare and other […]
Millions of people around the world were recently struck with a rapid transition to remote work. In fact, according to a CNBC All America Survey, 42% of U.S. workers who did not work from home before now do. For some, it may be a dream come true, but for others, it’s posing many challenges While there […]
Downtime in Epic occurs for numerous reasons, planned or unplanned. Whether your organization needs the latest Special Update, or your server room is unexpectedly flooded, tension in your clinical practice will run a bit higher when Epic is down. This anxiety can lead to mistakes or preventable service desk calls. You can reduce this worry […]