Join host Ben Hilmes for thought-provoking conversations on leadership with some of the industry’s brightest minds. We talk with healthcare CIOs, CEOs, and thought leaders on topics that range from organizational culture and change management to technical innovation and healthcare modernization.
You’ll learn from their successes and take away valuable insights to fuel your own leadership journey each week on Leader to Leader.
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Meet Your Host
Ben Hilmes brings unique industry insights to each conversation based on his own senior healthcare leadership experience. Prior to joining Healthcare IT Leaders as President and now CEO, he spent 22+ years in executive roles at Cerner Corporation, capping his tenure as Senior Vice President – Client Relationships, where he was responsible for nearly $3 billion of the company’s U.S. portfolio of Cerner customers. After leaving Cerner in 2021, Ben served as SVP/Chief Integration Officer for Adventist Health. He holds a master’s degree in healthcare administration and a BS in Biology from the University of Missouri and is a Fellow of the American College of Healthcare Executives.
On this episode of Leader to Leader, we discuss all things Revenue Cycle Management with Douglas Hires, the former COO of OptumInsight, the Provider and RCM technology and outsourcing division of Optum Healthcare.