Industry-leading Epic Consulting Services

When it comes to healthcare IT, Epic is a foundational software that requires significant financial investments to implement, optimize, and achieve a true return on investment. For this reason, it’s important to choose a consulting partner that not only understands Epic, but also has knowledge of IT infrastructure, third-party interdependencies, and how the electronic health record system (EHR) interacts with other systems.

Decades of Combined Epic Consulting Experience

We are a top Epic consulting company helping lead health systems achieve their goals since 2011. Our services are customized to meet the unique needs of each client. This way, we can work within your budget and schedule while meeting our agreed-upon objectives.

Our Epic leaders include former Epic Systems Corporation staff, IT consultants, and clinicians with decades of combined experience, so you can trust our team understands the entire ecosystem. Since our inception, our accomplished team of Epic leaders has supported over 200 Epic clients with various projects, including implementations, upgrades, and optimizations, and placed thousands of Epic-certified consultants.

Contact us to learn more about our Epic solution expertise.

Full Lifecycle Epic Consulting Services

Healthcare IT Leaders provides a complete suite of Epic consulting services, including Professional, Advisory, and Activation Services. These services ensure that your Epic project is a success and that you get the most out of your EHR system.

Epic Professional Services

Implementation

Implement Epic affordably and efficiently with Healthcare IT Leaders. Let our team of consulting and staffing Epic experts support your implementation, whether it is a new Epic install or new specialty application rollout.

Enterprise Scheduling Solution

Improve efficiency and increase revenue by streamlining patient care. Download our free Epic Scheduling Optimization guide to learn how to reduce cancellations, lower claims, and increase staff efficiency.

Patient Portal Optimization

Empower your healthcare providers and patients with an optimized Epic digital front door to increase productivity and satisfaction. This includes improved data integration, data security, patient engagement, and UI/UX.

Revenue Cycle Management

Through our technical and strategic expertise, our end-to-end RCM services are proven to improve revenue capture, lower costs, and reduce system complexities for your internal users and your patients.

Epic Hyperdrive

Expert advice to develop and execute a plan for your migration from Epic Hyperspace to Hyperdrive. This includes a full assessment with planning, data extraction & mapping, data validation & testing, Go-Live and post-migration support, and integration with other systems, such as your PACS systems.

Epic Community Connect

Epic Community Connect allows for improved data sharing, secure messaging, clinical decision support, and more for large health systems looking to share patient data with nearby medical groups. Our strategic, operational, and tactical consulting services can help guide healthcare organizations in extending their EHR system to the community.

Epic Garden Plot

Garden Plot gives smaller local medical groups and ambulatory facilities an avenue to work directly with Epic. Our Epic Garden Plot services include end-to-end advisory, implementation, and activation services.

Epic Cloud Migration

Let our team of Epic experts plan and securely migrate your EHR data from on-prem to the cloud (Amazon Web Services (AWS), Azure & GCP).

Staffing

From executive IT recruitment to contract hiring for Epic analysts, project managers, and more, let our experienced Epic staffing team help support your organization’s short- or long-term employment needs.

Epic Advisory Services

EHR Vendor Selection

Implementing an EHR system is complex and time-consuming, but you first must choose the appropriate EHR before the implementation. Our team of EHR selection experts will break down the process concisely and systematically, so you can ensure your organization finds the perfect EHR for your goals and budget.

Clinical Workflow Improvement Assessments

Implementing Epic is just the start. A thorough clinical workflow assessment allows our team to analyze current processes, identify bottlenecks & inefficiencies, and develop solutions to improve your organization’s performance.

Digital Front Door Implementation & Optimization

Allow your patients to better access their records and seamlessly interact with your providers and staff through an optimized digital front door.

Managed Services

Go-Live is only the beginning. Transitioning to a maintenance support model means new and varied needs for Epic clients. Our on-demand consultants can provide full-lifecycle support for your Epic application on a task-based, hourly, or fixed pricing model.

Epic Activation Services

Go-Live and Training

Our Epic Go-Live and training solutions increase end-user adoption and provider satisfaction while ensuring efficient and cost-effective knowledge transfer.

Chart Abstraction

Relying on your internal staff and providers to abstract patient charts can result in variable data quality while reducing productivity. Our team provides expert Chart Abstraction Services that accelerate the transfer of legacy patient data into your new Epic system.

Epic Hiring Guide

Recruiting Epic skilled talent for your organization? We wrote the book on it! Download our free guide: Building an Epic Team.

DOWNLOAD

Epic Practice Leadership

David Unger
David
SVP, EHR & RCM
  • Expert health system advisor with deep experience in clinical systems and revenue cycle management systems.
  • Provides strategy and implementation know-how for large-scale health system transformational projects
  • Former Epic Systems PM and consultant with multiple Epic certifications
Brady Defibaugh
Brady
Vice President, EHR & RCM
  • 10+ years of EHR Implementation experience
  • Epic & athenahealth expert: successfully integrated across 1,000+ ambulatory settings
  • Launched EHR training for 2,000+ staff while at Optum
Jody Buchman
Jody
SVP, Continuous Services
  • 20+ years of experience in global technology operations
  • Senior executive leader at Cerner Corp. (now Oracle Health), responsible for Support Services business and Client Success.
Jeff
Executive Director, Client Services
  • 13+ years Accenture Health Practice
  • Recent client engagements: CHI, Partners Healthcare
  • Specialist in Epic implementation and provider adoption
  • Masters in Health Administration, Tulane University
  • Epic Certifications: Ambulatory

Takeaways

Healthcare IT Leaders’ team of Epic experts have a proven track record of helping large and small health systems successfully implement and optimize their Epic systems, leading to improved patient and provider satisfaction, increased productivity, and decreased costs. Combined with our team’s expertise in ERP systems (UKG, Workday, Oracle, Infor) and cloud computing systems (Snowflake), we are uniquely positioned to support all your health systems needs.

Contact us to learn more about our Epic solution expertise.

FAQs About Epic Consulting

Implementing Epic typically ranges from several months to a couple of years. However, the exact timeline varies depending on the complexities of particular hospital systems.

Cost varies depending on the size of the health system and the project’s complexity. Healthcare IT Leaders can help with small projects requiring one consultant all the way up to a complete Epic Managed Service.

Customer Success

“The partnership with Healthcare IT Leaders at Scripps Health was instrumental in our success in executing the Epic program on time and on budget.”

Ryan Smith
AVP, Information Systems, Scripps Health

Case Study

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